Tightening controls to protect the customer

Compliance requirements imposed by banks often feel like an administrative and procedural cross that corporates must bear. However, behind these requirements lie various rules from different supervisory authorities binding banks to move in a particular direction. La Lettre du Trésorier, the publication of the French Association of Corporate Treasurers (AFTE) met Gautier Mouzelard, Head of Transformation Programs at BNP Paribas Cash Management, to discuss why and how, even in areas like compliance and control, there is room for creativity and innovation while still serving the interests of the customer.