INQUIRO

What is INQUIRO?

DISCOVER THE BANK COMMUNICATION WEB APP DIGITALISING COMPLIANCE INTERROGATIONS LINKED TO YOUR PAYMENTS.

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Benefits
Benefits: Icon Efficient

Efficient

  • Instant notifications
  • Flexible delegation option
  • Pro-active upload functionality
Benefits: Icon Transparent

Transparent

  • Payment status updates
  • Audit trail of activities
  • Advanced guidelines per question
Benefits: Icon Digital

Digital

  • Secured
  • Centralised dashboard
  • Easy search functionality
Customer Journey

INQUIRO allows to handle compliance requests for payments in a fully digital way, from the notification on a new request to the reception of a payment status update.

  1. Receive e-mail notification informing on pending request
  2. Login to INQUIRO web application
  3. Consult centralised overview of pending requests
  4. Consult payment details and questions asked
  5. Answer & submit feedback
  6. Receive status update

INQUIRO automatically allocates requests to the concerned user(s) and allows for advanced permission settings.

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Once the scope has been defined,
it takes only 1 DAY to get started with INQUIRO

Getting started with INQUIRO is a smooth process and since it is a web-based application, no installation is required. Once the scope (accounts, users and permission rights) have been defined in the onboarding form, BNP Paribas activates INQUIRO after which each user will receive a welcome e-mail with instructions to create his/her INQUIRO login and password.

For more info, do not hesitate to reach out to your Cash Management contact
or
send an e-mail to inquiro@bnpparibas.com