If you need personalised solutions, our Design and Implementation team will evaluate the necessary adaptation of our services to your project. Involved from the very start of your project, they ensure implementation by adhering to strict project management. The Solution Design and Implementation has certification ISO 9001. Based on rigorous methodology, the ISO certification guarantees the highest quality levels of efficiency and transparency in the implementation of clients' solutions. Read more

For daily assistance, we provide you with ad hoc teams:

> Corporate Assistance Service(SAE)* which only provides assistance by phone or e-mail, in total confidentiality thanks to a personal access code, answers any questions you have concerning routine day-to-day management of your accounts, your means of payment, recording of account entries, etc.

> E-banking assistance which provides technical assistance for the bank communication tools you use

> The Cash Customer Service** provides you with the personalised follow-up of your domestic and international cash management transactions. The Cash Customer Service, which has ISO 9001 certification, can be your unique European entry point and interface with the teams involved in your transactions (branches, back offices, etc.). The Cash Customer Service is a service exclusive to BNP Paribas.

* This service is only available in France
** A prior study is necessary before access is granted to the Cash Customer Service which is a pay service. Read more